The relationship between waiting in a service queue and evaluations of service quality: A field theory perspective
1998 ◽
Vol 15
(8)
◽
pp. 735-753
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Keyword(s):
2009 ◽
Vol 10
(4)
◽
pp. 45-69
2009 ◽
Vol 10
(1)
◽
pp. 93-114
Keyword(s):
2013 ◽
Vol 14
(1)
◽
pp. 97-114
2010 ◽
Vol 12
(3)
◽
pp. 3-34
◽
Keyword(s):
2019 ◽
Vol 3
(2)
◽
pp. 228-244
◽
Keyword(s):